Privacy Policy Overview

Your personal information is protected with care

This privacy policy is in effect from November 1, 2025 and may be updated at any time.

Data We Collect and Use

To provide objective consultations and support, we collect basic personal and communication details when you contact us or book a service. We never ask for more than is needed.

  • Full name and contact information collected for contact purposes
  • Message details so we can respond
  • Communication preferences to better serve you
  • Appointment and consultation notes
  • Feedback and survey responses

We do not collect confidential financial account details or promote any products. All data use is limited to stated purposes and secured appropriately.

How We Use Your Data

Information is processed solely to arrange consultations, respond to your requests, and help us improve our services. We maintain ethical, transparent practices at every step.

We do not share your personal information for promotional activity or sell your data. You are always welcome to contact us about privacy matters.

Your Privacy Rights Explained

You have rights over your data, including access, rectification, and deletion. All requests are handled promptly in compliance with Australian law.

Access Rights

Request a copy of your data at any time

Correction Rights

Ask us to fix or update your details

Erasure Rights

Request deletion of your details from our systems

Data Portability Rights

Ask for a copy of your data in electronic form

Data Sharing Practices

Your information is only used internally for delivering our services. No data is sold to third parties or used for advertising.

Service partners who may help us deliver sessions are contractually bound to confidentiality and privacy requirements.

Information Security Commitment

We use protected systems and secure processes to manage your contact and session details, striving to keep your data safe and confidential.

If any incident occurs, we take prompt steps under Australian law to protect your privacy and notify you as required.

Privacy-Related Contact Options

Reach our privacy officer with any questions
Address: 365 Little Collins St, Melbourne, VIC 3000 Australia
Phone: +61879443807
Email: content@santorivexa.com